Shipping & Returns
UK Delivery Options
We offer two UK delivery options. UK Standard Delivery is £3 or free on orders over £50. We ship our parcels via Royal Mail Tracked 48. Orders typically ship within 48 hours and are often delivered within 48 hours of being shipped. Please bear in mind that Royal Mail processing and delivery times may vary.
UK Express Delivery is £6 or free on orders over £100. We ship parcels via DHL Express or Royal Mail Special Delivery. Orders typically ship within 48 hours and are guaranteed to be delivered the following business day after dispatch.
We offer three international delivery options. International Standard Delivery is £5 (no tracking) or £10 (with tracking). Tracked delivery is free on orders over £100. We ship our parcels via DHL Globalmail. Your order will be delivered by your local postal service. Orders typically ship within 48 hours and are often delivered within 1-3 weeks of being shipped.
International Shipping Options
International Express Delivery is £24 or free on orders over £150. We ship our parcels via DHL Express. Orders typically ship within 48 hours and are guaranteed to be delivered in 1-3 business days, depending on your location.
If you don't see all three delivery options at checkout, it may mean that only certain delivery options are available to your country.
Customs & Import Duties
Any customs fees or import duties are charged once your parcel reaches its destination country. These charges must be paid by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. You may want to contact your local customs office for more information.
Our Returns Policy
We truly hope you love your purchases, but should you wish to return or exchange your order for any reason, you can return your item/s to us providing this is done within 30 days of the delivery date, your returns are unworn and are in their original packaging. Vintage rings must be returned within 14 days of the delivery date. Pierced earrings cannot be returned for hygiene reasons. We reserve the right not to refund you if your returned items don't meet the above terms. Once your return is received, your refund or exchange will be processed within 3 business days. Please note that returns are not free at this time.
Returning Your Order
Fill out the returns form included within your order. If you need a printable copy, click here
. Parcel up your return/s along with your returns form, using the returns address label on your order form. Please note, this is not a prepaid label. Take your parcel to any Post Office counter. We recommend you use a recorded service and/or obtain proof of postage as we cannot be held responsible for any returned parcels that are lost in transit.